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Privacy

Privacy notice

What happens to the information you send through the enquiry form on this website, and how to ask us about it.

Draft for review: This notice is written from the way the enquiry form is actually built. It has not been through legal review, and a retention period has not been agreed — both have to be settled before the site goes live.

What this notice covers

This notice explains what happens to the information you send through the enquiry form on this website. It covers the enquiry form and nothing else.

It says nothing about cookies, analytics, advertising or social plugins, because the site does not use any of them.

What the form collects

When you send an enquiry, the form records the name and email address you enter, the phone number and company name if you give them, the service you select if you select one, your project details, whether you asked to be subscribed to the newsletter, and the page of the site the enquiry was sent from.

There is no account, no sign-in and no tracking on the form, and nothing else about you is collected.

Why it is collected

The information is used to read your enquiry and answer it: to work out what access, material or service the job needs, to prepare a quotation, and to reply using the details you supplied.

It is not sold, and it is not used for advertising.

Where it is stored

Enquiries are stored in the website's own database, which is hosted on Supabase. The table is not readable from the website: the public form is allowed to add a new enquiry and nothing else, so no visitor and no browser can read enquiries that have already been sent.

The stored enquiries are visible only to the people at GH Scaffolds who deal with them.

How it is handled

The form is sent to the website's server over an encrypted connection, checked there, and only then written to the database.

The server checks every field, limits how much data one submission may carry and how often the same connection may submit, and refuses automated submissions that fill in a field no visitor can see.

No notification email and no newsletter is sent, and no mailing service is used, so your enquiry is not passed to anyone else in order to reach us.

How long it is kept

A retention period has not been agreed yet. Until one is set, an enquiry is kept so that it can be answered and the correspondence traced.

A retention period should be confirmed before the site goes live, and this notice will be updated to state it.

Asking about your enquiry

To ask what has been recorded, to correct it, or to have it removed, contact us using the phone numbers or the email address on the contact page and quote the details you sent.

If you would rather not use the form at all, the same phone numbers and email address reach the same team.

Status of this notice

This is a draft written from the way the enquiry form is actually built. It is not legal advice and it has not been reviewed by a lawyer; it must be reviewed and approved before the website goes live.

Reachable without the form

Nothing on this site requires an enquiry form. Both numbers and the email address on the contact page reach the same team, and no account is needed to use any part of the site.

Tell us the structure and the access you need

Send the drawings, or describe the job and the height involved, and we will come back with a material list and a quotation — for hire, purchase, or both.

Direct contact

By phone is still the fastest way to reach the sales team.